FAQs

Where can I get a copy of the EWS1 Form for my block?

You should request the EWS1 Form directly from your block’s managing agent or building owner. They are legally responsible for maintaining this documentation and sharing it upon request.

How do I report a repair using Fixflo?

Just visit the Fixflo platform and follow the step-by-step instructions to log your issue. You may be asked to upload photos or videos – this helps the team assess the problem more accurately.

Contact Us

If you need assistance, our Contact Us page provides the right contacts for different queries. Whether it’s repairs, account enquiries, or estate support, you’ll find the right team to help.